Privacy Policy

This Privacy Policy describes how Georamp ("we," "us," or "our") collects, uses, and discloses personal information when you use our website (georamp.com) and services (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure described in this Privacy Policy.

This Privacy Policy does not apply to personal information we process on behalf of our customers as a service provider. In that context, our customers are the data controllers, and processing is governed by our customer contracts.

Personal Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, and profile photo when you create an account

• Organization Information: Company name, size, and details when you set up an organization

• Payment Information: Payment details collected and processed by our third-party payment processor; we do not store full payment card information

• Communications: Information you provide when you contact us, including message contents and attachments

Information Collected Automatically

• Location Information: General location inferred from your IP address

• Device Information: IP address, device type, browser type, and operating system

• Usage Information: Pages visited, features used, interactions, and timestamps

• Analytics Data: Collected via third-party analytics services

• Error Data: Application errors and performance data collected via error tracking services

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep you signed in

• Remember your preferences

• Understand how you use our Services

• Improve performance

You can control cookies through your browser settings, but some features may not work properly if you disable them.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services

• Process transactions and manage subscriptions

• Send administrative messages, updates, and notifications

• Respond to your comments and questions

• Analyze usage patterns to improve user experience

• Generate AI-powered analysis and insights

• Detect and prevent fraud and abuse

• Comply with legal obligations

AI Service Providers

We use artificial intelligence services to power features of our Services. When you use AI-powered features, your queries and relevant content may be sent to third-party AI providers for processing. These providers process data according to their own privacy policies.

How We Share Your Information

Service Providers

We share information with vendors and service providers that help us operate our Services, including:

• Authentication and user management services

• Payment processing services

• Email delivery services

• Database and hosting providers

• Error tracking and monitoring services

• Analytics services

• Notification services

• Background job processing services

• Webhook delivery services

• Content management services

Other Disclosures

We may also share information:

• Legal Requirements: When required by law, court order, or governmental authority

• Protection of Rights: To protect our rights, privacy, safety, or property

• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information.

Legal Bases for Processing (European Users)

If you are in the European Economic Area (EEA) or United Kingdom (UK), we process your personal information based on:

• Consent: Where you have given consent (e.g., marketing communications, cookies)

• Contractual Necessity: To provide the Services you requested

• Legal Obligation: To comply with applicable laws

• Legitimate Interests: For product improvement, security, and analytics, where not overridden by your rights

Your Rights and Choices

All Users

• Access and Update: Manage your account information through account settings

• Delete Account: Contact team@georamp.com to request deletion

• Marketing Emails: Unsubscribe using the link in any marketing email

• Cookies: Control via browser settings

European Users (EEA/UK)

You have additional rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to or restrict processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at team@georamp.com.

Data Retention

We retain your information for as long as your account is active or as needed to provide Services. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and analytics.

Security

We implement appropriate technical and organizational measures to protect your information, including encryption and secure infrastructure. However, no method of transmission or storage is completely secure.

International Transfers

Our Services are hosted in the United States. If you access our Services from the EEA, UK, or other regions, your information will be transferred to the US. We use Standard Contractual Clauses or other appropriate safeguards for such transfers where required.

Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us at team@georamp.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: team@georamp.com

Georamp is the data controller for your personal information.